You See the Problem Yourself
On sewer work the camera goes in before anyone talks about digging. You see the location, the depth and the condition on screen, and we can provide the footage for your records or an insurance claim. You're approving a repair you've actually looked at.
The Price Comes First
You hear the price before we start, not after. Recurring problems get a cause diagnosis instead of the same fix sold twice a year — and if financing makes more sense for a larger job, we'll say so. See payment & financing.
Licensed & Insured
USDS is a licensed and insured plumbing contractor, veteran-owned, working out of St. Charles. Ask us for proof of either — you should be asking every contractor who quotes you.
Workmanship
We guarantee quality and professionalism on every job. The specific warranty for your work is confirmed in writing with your quote, before anything starts.
Guarantee FAQs
Do you guarantee your work?
Yes. The specific warranty depends on the job and is confirmed in writing with your quote before work begins.
What if the same drain clogs again?
A drain that keeps clogging is a symptom, not a coincidence. We'd rather find the cause — roots, a belly in the line, scale — than sell you the same rodding twice a year. That's what the camera is for.
Are you licensed and insured?
Yes — USDS is a licensed and insured plumbing contractor. Proof of both is available on request, and it's a fair thing to ask any contractor for.
Will I get the price before you start?
Yes. You hear the price before work begins, not after it's finished.