Veteran-owned, licensed & insured plumbing contractor and drain & sewer experts based in St. Charles, IL — camera-first diagnosis, straight pricing, and true 24/7 emergency response across the Fox Valley, western suburbs, and north suburbs.
★ 10% discount for veterans, law enforcement, first responders & seniorsA full-service plumbing contractor — from water line re-pipes and remodel plumbing to a slow kitchen drain or a collapsed sewer lateral. One crew, camera-verified work, and pricing you hear before we start.
A licensed plumbing contractor for the whole house — water line re-pipes, relocations, remodel plumbing, fixtures, and repairs.
Learn more →Sewage backing up, sump failed in a storm, burst pipe — call now, we answer around the clock.
Learn more →Slow drains and clogs cleared right the first time — kitchen, bath, floor drains, and main lines.
Learn more →From root intrusion to collapsed clay pipe — diagnosed with a camera, fixed with the least digging possible.
Learn more →High-pressure water jetting scours the pipe wall clean — the closest thing to a new line without replacing it.
Learn more →Water where it shouldn't be — found before it takes the drywall, the floor, or the foundation with it.
Learn more →Repairs when it makes sense, straight advice when it doesn't, and clean installs either way.
Learn more →The two pumps standing between your basement and a very bad week — installed, replaced, and backed up properly.
Learn more →Before you close on a house, find out what's actually under it — pipes, drains, sewer lateral, and all.
Learn more →USDS is a licensed commercial plumbing contractor, not just a residential one. Clinics, kitchens, warehouses, and offices run on the same drains and sewer laterals as a house — with far more riding on them staying open.
High water use and no tolerance for downtime. Camera-verified drain and sewer work, and the same 24/7 line when something fails mid-treatment.
Grease-heavy kitchen lines are exactly what the jetter is for — scoured back to full diameter instead of punched through and left to close up again.
Floor drains, main lines, and ejector pits across a big footprint — diagnosed on camera before anyone talks about opening concrete.
Restroom and utility lines kept clear with as little disruption to a waiting room as possible, and a written price before the work starts.
Restrooms, break rooms, and the main line they all feed — rodding, jetting, sump and ejector pumps, and water heater service on one call.
Any business sitting on a sewer lateral. Same crew, same straight pricing, same emergency number that reaches a human at 2am.
Images in this section are illustrations, not photographs of USDS jobs. Real job photography is in Our Work.
Call (630) 777-6436 Property managers and facility contacts — ask about scheduled maintenance and financing on larger jobs.
The same four steps whether it's a slow kitchen drain or a collapsed sewer lateral.
Day or night — no phone tree and no callback queue. Tell us what's happening and we'll tell you straight away whether it's an emergency or something that can wait for a scheduled visit.
On drain and sewer work you see the line on screen — the location, the depth, and the actual condition of the pipe. No guessing, and no repair sold off a hunch.
You approve the number before any work starts, not after it's finished. If there's a cheaper fix that solves it properly, that's the one we quote.
The work gets done and, on sewer jobs, re-scoped on camera so you can see it's actually clear. Ask and we'll hand over the footage for your records or an insurance claim.
Real jobs, photographed on site by the crew that did them — not stock photography. This is what a camera-verified diagnosis and an honest repair actually look like.
The camera reel goes in before anything gets dug. The monitor is where the diagnosis actually gets made.
A section cut out of a main. That black ring is grease — there was barely any daylight left.
New lateral bedded in stone, cleanouts set and standing, photographed before backfill.
The old line, pulled out. Corroded through and scaled shut along its whole length.
Commercial restroom rough-in — carriers, urinals and wall-hung bowls set.
Water heater swapped out and re-piped in copper.Both frames are from the same job, shot from the same corner. The line under that floor was backing the house up on repeat — it came out, a new one went in, and the floor was closed back up.
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Real reviews from people whose drains we actually cleared.
Dominic and his team are courteous, professional and friendly. They recently took care of a drain and sewer pipe issue for us. They kept us informed of every step required to resolve our issue, and were timely and thorough during the project.
We had a water heater leak in our unit, and the response was outstanding from start to finish. Dominic was incredibly responsive and had a crew member on the way within an hour. Nick arrived promptly, was professional, and handled the water damage.
I highly recommend Alex Rodriguez and United States Drain and Sewer. Alex was wonderful! He replaced our kitchen faucet and soap dispenser with ease and great care. I was very impressed by his professionalism, integrity and service.
Dominic & his team did an amazing job at unclogging my mom's bathtub! Nick did an excellent job at answering the questions I had & explaining what the issue was. Dominic answered back in a timely manner when I wanted to schedule an appointment. Would definitely contact them again for any plumbing problems in the future!
They provided excellent customer service, gave me a great quote, and got everything done fast! I highly recommend USDS.
Dominic & Alex are my go to plumbers! Definitely recommend their services
Who you're calling matters as much as what they fix.
USDS is a veteran-owned company that started in Streamwood and is now based in St. Charles — local crews working the same Fox Valley streets every day, backed by a 10% discount for veterans, law enforcement, first responders & seniors.
On sewer work you see the problem on screen — location, depth, and condition — before you approve anything. We can provide the footage for your records or an insurance claim.
You hear the price before we start, not after. Recurring problems get a cause diagnosis instead of the same fix sold twice a year — and financing is available on larger jobs, so a failed sewer line doesn't have to be paid for all at once.
Licensed & insured plumbing, drain & sewer experts — and the phone reaches a human around the clock, nights, weekends, and holidays, not a morning callback.
Based in St. Charles, these eight towns are where our trucks are every day — the fastest response times we offer. Emergencies answered 24/7 across the whole coverage area.
The fastest response we offer anywhere — often same-hour on emergencies.
Plumbers in St. Charles →Vintage downtown housing stock where clay laterals and root intrusion are a way of life.
Plumbers in Geneva →Century-old homes by the river, 90s subdivisions next street over — roots on one, dying sump pumps on the other.
Plumbers in Batavia →Where our sump pump and backup-system calls spike after every big storm.
Plumbers in South Elgin →Some of the most root-prone clay sewer lines in the Fox Valley — we bring the camera and the jetter.
Plumbers in Elgin →Main-line rodding and sump ejector work without waiting half a day for a truck.
Plumbers in West Chicago →Camera-verified root removal, hydro jetting, and full sewer repairs across the older neighborhoods.
Plumbers in Wheaton →More pipe than average out here — and more reason to camera it before anyone talks about digging.
Plumbers in Wayne →Also serving: Campton Hills, North Aurora, Sugar Grove, Elburn, Carol Stream, Bartlett, Streamwood, Lincolnshire, Northbrook, Libertyville, Highland Park, Naperville, Aurora, Downers Grove, Glen Ellyn, Glendale Heights, Warrenville, Yorkville, Montgomery, Oswego, Hampshire, Gilberts, Sycamore, Hinckley, Bristol · see all service areas →
Straight answers to what homeowners actually ask us.
Yes — the phone is answered around the clock, including nights, weekends, and holidays. Sewage backups and failed sump pumps don't wait for business hours, and neither do we.
Yes — United States Drain & Sewer is a veteran-owned company, and we back that up with a 10% discount for veterans, law enforcement, first responders, and seniors.
Yes — 10% off for veterans, law enforcement, first responders, and seniors. Just mention it when you call.
We're based in St. Charles and cover the Fox Valley and western suburbs — Geneva, Batavia, Elgin, South Elgin, Wheaton, West Chicago, Campton Hills, and surrounding towns — plus the north suburbs, including Lincolnshire, Northbrook, Libertyville, and Highland Park. If you're nearby, call — odds are we cover you.
Fully licensed and insured plumbing, drain & sewer experts for residential and commercial work in Illinois.
Close the shut-off valve under the fixture if it's leaking badly, then call us. A dripping faucet is usually a worn cartridge or valve seat — a quick repair or replacement for our plumbing crew — but left alone it wastes water and gets worse.
Yes — if there are water lines above it or a bathroom overhead, it's very likely plumbing-related. Supply lines, tub and shower drains, and toilet seals all fail hidden inside the ceiling first. We locate the source and fix it properly — call before the spot grows.
Yes — that's the point of camera-first diagnosis. On sewer work you'll see the problem on screen before you approve anything, and we can provide the footage for your records or an insurance claim.
Tell us what's going on — we'll call you back fast. Emergencies? Skip the form and call (630) 777-6436.
10% discount for veterans, law enforcement, first responders & seniors
Call (630) 777-6436 Now